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LifeLine/Childline Western Cape was established in Cape Town in 1968, with Childline becoming part of the organisation in 1995. The organisation is affiliated to both LifeLine Southern Africa and Childline South Africa.
All of the organisation’s work revolves around counseling and training. One such service is the crisis telephone counseling service, offered to anyone needing to talk, for whatever reason, at any time of night or day, 365 days a year. The non-judgmental, non-directive counseling is offered confidentially and anonymously, and should further specialised intervention is required, our counsellors will refer callers to relevant agencies. In addition, the organisation offers face-to-face counseling in all of its centers – Cape Town, Khayelitsha, Bishop Lavis, Guguletu and Wynberg.
All counsellors who counsel on behalf of LifeLine/Childline Western Cape are required to have gone through the LifeLine training. This consists of two nine-week courses: Personal Growth, and Communication and Counseling Skills.
LifeLine/Childline Western Cape is significantly involved in the Western Cape’s Prevention of Mother to Child Transmission programme (PMTCT), in partnership with the provincial Department of Health. LifeLine’s lay counsellors provide pre-and post-test counseling, run support groups and offer adherence support to individuals visiting 29 community health centers in Khayelitsha, Nyanga and the Central Health District.
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